“The estimator/repairman (Kevin) was early for the estimate and clearly explained the needed repairs, approach, and materials. He typed up the proposal on a laptop at his truck so I had nice printout to look at. The only glitch was that he overlooked the squirrel hole in the estimate, but he said that he would do that repair for no extra charge. The repair was easy to schedule because the lady at the company office returned calls promptly. Kevin was on time for the repair, which took about 3 hours excluding the squirrel hole, which I reminded him of. He promptly located the hole and repaired it at no extra cost as agreed. We had intense thunder showers today and no leak, which is a good sign.”
Company Response: THANK YOU FOR YOUR REVIEW!